SHIPPING POLICY

Delivery Policy

This Delivery Policy applies to all orders placed with SVENX COUTURE LTD.

Processing Time  
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. During periods of high demand, processing times may be slightly longer.

Shipping Times  
Estimated delivery times may vary depending on your location:

- United Kingdom: 3–8 business days  
- Europe: 5–10 business days  
- International: 7–15 business days  

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays, courier disruptions, or peak seasons.

Shipping Costs  
Shipping fees are calculated at checkout based on your delivery location and the shipping method selected.

Order Tracking  
Once your order has been shipped, you will receive a confirmation email with a tracking number allowing you to track the progress of your shipment.

Customs, Duties and Taxes  
SVENX COUTURE LTD is not responsible for any customs duties, taxes, or import charges applied to international shipments. These charges are the responsibility of the customer.

Incorrect Address  
Please ensure that your shipping address is correct at checkout. SVENX COUTURE LTD cannot be held responsible for orders delivered to an incorrect address provided by the customer.

Lost or Delayed Packages  
If your order has not arrived within the expected delivery time, please contact us so we can assist you.

Contact Information  
SVENX COUTURE LTD  
9 Newton Place
Glasgow, G3 7PR  
United Kingdom  

Registered : SC808491

Email: Info@svenxcouture.com  
Phone: +44 7759 387823.